Reports To: Lead Technician
Job Overview: A Lazerware Computer Field Technician is an integral part of our team of customer service champions and the face of the company. They must be technically proficient, personable, friendly, and responsible. This position includes providing both remote and onsite customer service and support. The client focus is with the technology needs and maintenance of small businesses. An ideal candidate is process driven. They understand that completing specified tasks of documented processes result in superior customer service.
Lazerware is a family-owned company with the kindest customers looking for the right person to help us with an honest day’s work. Please visit www.lazerwareinc.com to learn more about Lazerware.
Compensation: $32,000 – $38,000 to start, based on experience.
Position Type: Full Time
Benefits: Company vehicle, company phone, company laptop, health Insurance (shared cost).
Qualifications & Requirements:
Do you love and have an aptitude for computers and technology? Do all your friends and family turn to you for computer help? Looking to get into the technology industry? Maybe you are later in life and want to make a career change? Whether you are just out of High School, a recent Tech School or Certification Program graduate or considered Middle-Aged, we would love to talk with you.
We will train the right person
Residence
Must reside in the St. Louis area.
Education level
Computer Services degree or similar life skills/experience.
Technical Experience
Proficient use and troubleshooting of Windows operating systems. Solving Internet connection issues.
Wireless network installation.
Anti-Virus/Malware software installation.
Virus and Malware removal.
Small printer installation.
Desktop and Laptop troubleshooting.
Other Specific Skills
Accurate and timely record keeping for activity and billing purposes.
Personal characteristics
Excellent communicator.
Reliable.
Punctual; On-time.
Clean driving record.
Physical abilities
Must be able to lift & carry up to 60 pounds.
Candidates can complete the application form, attach their resume and click the “Submit Your Application” button.