St. Louis, Missouri, 63118, USA
Call Us At 1-800-235-4448

Tech Services Coordinator

Job Title: Tech Services Coordinator

Reports To
: Reports to Vice President


Job Overview
: This position plays an important role with daily operations and customer services initiatives. It involves successful and timely completion of a diverse set of responsibilities. An ideal candidate will be able to quickly shift tasks throughout the day as needs are dictated by customer requests and business obligations. There is an opportunity for advancement into either Sales, Administration, or Technology Services.


Compensation
: Starting at $15-$20/hour, depending on experience.


Position Type
: Full Time. 30-40 hours per week.

Position Location: Lazerware Corporate Office


Benefits
: Health Insurance (shared cost), company phone, company laptop.


Responsibilities and Duties
: Primary responsibilities include service ticket entry, reviewing outstanding tickets with technician and/or customer follow-up, shared phone duties, product & pricing research for quotes, plus, ordering & invoicing. Candidates with more technical experience or aptitude may be trained to monitor & troubleshoot customer networks.
:

Qualifications

Education: ´╗┐College degree or similar life skills/experience.
Experience
:
Technical background or aptitude is preferred, but we are willing to train the right candidate.
Specific skills
:
Typing/Data Entry. A familiarity with QuickBooks and/or ConnectWise would be useful.
Personal characteristics
:
Reliable. Punctual; On-time. Own personal & dependable transportation.
Physical abilities
:
Must be able to lift & carry up to 35 pounds.

Lazerware Inc. Information

Address:

2929 Gravois Ave. St. Louis, MIssouri 63118

Phone:

1-800-235-4448